General

General Questions

• Can I call the pharmacy before I order?
• Is there a membership fee?
• What am I responsible for paying?
• Are there tiers or a "formulary"?
• Is MailMyPrescriptions.com a pharmacy?

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Insurance Questions

• Do you accept health insurance?
• Will my drug costs count towards my deductible?
• Do you accept my FSA or HSA?
• Do you accept Medicaid or Medicare?

Website

Account Management

• I signed up with the wrong email
• I can't access my email
• How do I reset my password?

Searching medication prices

• How Do I Start a New Search?
• I cannot find my medication

Ordering your prescriptions

• How do I order my prescription?
• What shipping methods are available?
• Do I need a prescription?
• How do you get my prescriptions?
• What forms of payment do you accept?

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Pharmacy

Pharmacy Questions

• Important information regarding my order
• Can I speak to a pharmacist?
• Can you guarantee who manufactures my medication?
• Why aren't the prices included on the delivery log?
• The tracking information states my order is delivered, but I did not receive it. What do I do?

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Privacy and Security

Privacy and Security Questions

• Who do you share my information with?
• How do I authorize someone to order on my behalf?