The tracking information states my order is delivered, but I did not receive it. What do I do?

  • Complete a Help Request Form through USPS at: https://www.usps.com/help/missing-mail.htm 
    • You will receive a confirmation number via email from "USPS Customer Support" immediately following the completion of the Help Request Form.
  • If your order is not delivered within 4 business days, please forward the USPS confirmation for service email to support@mailmyprescriptions.com.
    • A member of our pharmacy staff will respond to your request.


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